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… for frequent travelers, executives and trips that change after hours. $14 per active traveler per month $2,000 a month minimum Flights: $30 per flight booking Hotels and rail: $15 per hotel or rail …

… rail bookings a year Each stay or rail ticket counts once. After-hours calls a year (optional) Urgent calls outside office hours. Leave blank if you don't know. Work email Your company address, like …

… Each stay or rail ticket counts once. Enter 0 if none. After-hours urgent calls in a month (optional) Office hours are 8am–8pm ET and 8am–8pm AET, Monday to Friday. Leave blank if none. Legal …

… exists as a PDF, and the only check is an expense report after the money is spent. Travelers deal with disruptions alone, often at night. A TMC takes on booking, servicing and the record of every …

… until 4 p.m. on the day of arrival in the US and 24 hours before arrival abroad, no deposits, no early departure, resort or booking fees, and free guest room internet. Your company won't have …

… with an agent, and some agencies add a further fee for after-hours help. By event. Changes, cancellations, refunds and exchanges can each count as a transaction of their own. Flat fees and …

… and a $2,000 monthly minimum. Not counted by the planner: after-hours calls ($45 each on Essentials, included on Managed) and custom export formats ($750 one-off). The planner adds these fees using …

… communications Duty of care for a group Budget On the day After the trip Where silentVIP fits The checklist Questions Sources Work backward from the date A group trip is a set of deadlines that …

… the booking is made, not checked against expense claims afterward. For a US company setting hotel caps, the federal per diem rates published by the GSA are a public reference point you can compare …

… 0 1 2 3 Vendor 4 Not scored 0 1 2 3 4. What does an after-hours or weekend call cost? A good answer A stated price per call, or included, with the hours that count as after hours defined. Question …

… of travel. The two rows by hours late apply to delays; after a cancellation, the 50% reduction below applies instead. Compensation per passenger by distance, EU and UK rules Distance (great …

… such as a flight booking, a hotel booking or an after-hours call. Compare fee schedules on the same set of trips. How travel agencies get paid Traveler profile The stored record of a traveler's …

… or a delegate while the approver is away. A change after approval is approved again. The same rules apply whether the booking comes through the portal, an assistant or our team. No dynamic, …

… or a delegate while the approver is away. A change after approval is approved again. The same rules apply whether the booking comes through the portal, an assistant or our team. No dynamic, …

… transaction? Which support tier is included, who answers after hours, and is there a response-time commitment in the contract? Are VIP, meetings and events, or group travel priced separately? …

… or a delegate while the approver is away. A change after approval is approved again. Approvals are part of every plan, and the same rules apply whether the booking comes through the portal, …

… Source (checked Oct 16, 2026) silentVIP Urgent help 24 hours a day, 7 days a week; office hours 8am–8pm ET and 8am–8pm AET, Monday to Friday. After-hours calls: $45 per after-hours call on …

… are bound by similar duties. These duties last for 3 years after the agreement ends, and for as long as the information remains a trade secret. 8. Intellectual property We own the portal and our …

… / Managed / Enterprise]. Out-of-hours calls: $45 per after-hours call on Essentials; included on Managed and Enterprise. Implementation: Included up to 500 travelers; $3,500 fixed fee above …

… To set caps by city, start from the hotel rate benchmarks After purchase Servicing is part of the booking Changes, cancellations and schedule changes handled by the team that has the trip on file …