Pricing
Published fees. No supplier commissions.
You pay for platform access and for each booking. We take nothing from airlines or hotels, so the price of a trip and our fee for arranging it are always shown separately.
Plans
Three ways to run the programme
Programme
$8 per active traveller per month
$600 a month minimum
- Flights: $22 per flight booking
- Hotels and rail: $12 per hotel or rail booking
- Changes and cancellations: $15 per change or cancellation
Included: Portal access, quote-and-select booking, policy and approvals, entity billing, reporting and file-based exports
Managed
$14 per active traveller per month
$2,000 a month minimum
- Flights: $30 per flight booking
- Hotels and rail: $15 per hotel or rail booking
- Changes and cancellations: Included
Included: Everything in Programme, plus A named account manager, quarterly programme reviews, changes included and after-hours calls included
Enterprise
By quote
Usually above 1,000 travellers, several entities or a custom service model
- Custom service model and response commitments
- Consolidated billing across entities and regions
- Custom export formats
Included: Everything in Managed, scoped to your programme
How each item is charged
What you pay for, and when
Platform access, booking services, enhanced support and project work are charged separately, so you can see what each part of the service costs.
| What | How it's charged | Fee |
|---|---|---|
| Platform access | Per active traveller per month. A traveller is active in a month when they travel or something is booked for them. | $8 per active traveller per month (Programme); $14 per active traveller per month (Managed) |
| Booking services | Per confirmed booking. A round-trip flight on one ticket is one booking; a hotel stay is one booking however many nights. | Flights $22 per flight booking / $30 per flight booking; hotels and rail $12 per hotel or rail booking / $15 per hotel or rail booking |
| Changes and cancellations | Per change made to a confirmed booking, including cancellations. Airline or hotel penalties are passed on at cost and shown before you agree. | $15 per change or cancellation (Programme); Included (Managed) |
| Enhanced managed support | Out-of-hours calls, a named account manager and programme reviews. | $45 per out-of-hours call on Programme; included on Managed and Enterprise. Quarterly programme review on Managed and Enterprise; twice a year on Programme. |
| Implementation | Kickoff, traveller data, policy, payment set-up, training and launch. | Included up to 500 travellers; $3,500 fixed fee above that |
| Integrations | Accounting, expense and HR files. | File-based exports included; custom formats $750 one-off |
| Group travel and events | Coordinating many travellers to one event. | $45 per attendee, minimum $1,500 |
| Project work and additional requests | Anything outside the plan, such as a policy rewrite, a supplier review or a one-off analysis. Always quoted in writing first. | $120 an hour, quoted in advance |
| Agreement | How long the agreement runs and how it ends. | 12-month agreement, monthly billing, 60 days' notice |
Worked examples
What a month actually costs
Calculated from the fees above. Travel costs (fares and room rates) come on top and are billed at cost.
A 120-person company on Programme
40 people travel in a typical month: 30 flight bookings, 25 hotel bookings and 8 changes.
| Item | Calculation | Amount |
|---|---|---|
| Platform access | 40 travellers × $8 | $320 |
| Flight bookings | 30 × $22 | $660 |
| Hotel and rail bookings | 25 × $12 | $300 |
| Changes and cancellations | 8 × $15 | $120 |
| Monthly fees, before travel costs | $1,400 | |
A 450-person company on Managed
150 people travel in a typical month: 120 flight bookings, 100 hotel or rail bookings and 20 changes (included on Managed).
| Item | Calculation | Amount |
|---|---|---|
| Platform access | 150 travellers × $14 | $2,100 |
| Flight bookings | 120 × $30 | $3,600 |
| Hotel and rail bookings | 100 × $15 | $1,500 |
| Changes and cancellations | 20 included | $0 |
| Monthly fees, before travel costs | $7,200 | |
A quiet month on Programme
15 people travel: 6 flight bookings, 4 hotel bookings and 1 change. The fees come to less than the minimum, so the minimum applies.
| Item | Calculation | Amount |
|---|---|---|
| Platform access | 15 travellers × $8 | $120 |
| Flight bookings | 6 × $22 | $132 |
| Hotel and rail bookings | 4 × $12 | $48 |
| Changes and cancellations | 1 × $15 | $15 |
| Top-up to the monthly minimum | $600 minimum − $315 | $285 |
| Monthly fees, before travel costs | $600 | |
Compare costs
Your arrangement against silentVIP
Enter your own figures. Every assumption is listed under the results, and the time estimate is kept apart from cash.
Annual fees, before the cost of travel itself
Your current arrangement
silentVIP Programme
silentVIP Managed
Estimated time saved (time, not cash)
Assumptions
- silentVIP fees use the published structure: platform access × people travelling each month × 12, plus a fee per booking, plus a fee per change.
- 15% of bookings are assumed to need a change or cancellation.
- If fees in a month would be below the plan's monthly minimum, the minimum applies. The tool applies the minimum across the year (minimum × 12), so a very uneven year can cost slightly more.
- Airline and hotel prices are the same in every column. The tool compares fees only and never assumes fare savings.
- Time saved assumes 40% fewer internal admin hours, valued at your hourly cost. It's shown separately because it isn't money you get back.
- Implementation, project work and group travel aren't included. See the fee table above.
Questions
Pricing questions
Do you take commissions from airlines or hotels?
What counts as an active traveller?
Are airline change penalties included in the change fee?
What does the monthly minimum cover?
Can we move between plans?
Do we pay for implementation?
Get a quote for your programme
Tell us your traveller numbers and booking volume and we'll send a written quote using these fees.