For employees
An approved trip, without the back and forth
Ask for the trip, pick from options already checked against your policy, and get the itinerary on your phone. If something changes, a person who has your trip on file sorts it out.
The traveller experience
From request to home
On your phone
Everything you need while travelling
- Itineraries, confirmation numbers and documents
- Requests and changes
- The urgent line, 24 hours a day, 7 days a week
The practical bits
Loyalty, payment and expenses
Loyalty
Your frequent-flyer and hotel numbers go on every booking, and points and status stay in your own accounts.
Payment
Most bookings are billed to the company, so you don't pay up front. Anything you pay yourself is listed for reimbursement.
Expenses
Employee-paid items go to your company's expense system, so claims match what was booked.
Privacy
What your employer can see
| Your employer can see | Your employer can't see |
|---|---|
| Business trips booked through the programme: dates, destinations, cost, policy status and approvals | Private trips booked with silentVIP's optional private travel service |
| Your traveller profile: name, department, approver, loyalty numbers and travel preferences | Anything you tell the silentVIP team about a private trip |
| Where you are in an incident, based on business trips on file | Your phone's location (we don't track it) |
Personal bookings stay separate: private travel is kept in its own account, with separate permissions and payment, and never appears in company reports, exports or incident lists. Private travel
Evidence
What customers report
Example stories shown until approved customer stories are supplied. They describe no real company.
Questions
Practical answers
What if no option fits the policy?
Can I add a personal day to a business trip?
Who do I call if my flight is cancelled?
See the traveller experience
We'll take a fictional employee from request to rebooked flight.