About silentVIP

Built for the families who own companies.

silentVIP is a private travel office for owner-led businesses, registered in the United States and Australia.

Why we exist

For a business of 100 to 1,000 people, travel matters too much to leave to chance, yet rarely justifies a department of its own. Meanwhile the owner's family travels too, usually through someone else entirely. We fill that gap with one accountable team.

We work quietly. Requests come to people who already know the travelers, the company's rules and the family's preferences, and who are paid by our clients rather than by suppliers.

We also track the loyalty programs, supplier policies and travel rules that change beneath every trip, and publish what matters in our research briefings, so our clients' decisions are made with current facts.

How we work

Principles we don't bend.

Client-paid, commission-free

We don't accept commissions from hotels or airlines, so recommendations stay aligned with your priorities.

Discreet by default

Private requests stay private, handled by the smallest number of people needed.

One accountable team

The same team serves the company and the family, so nothing falls between two providers.

Current, practical knowledge

We track changes in loyalty programs, supplier policies and travel rules, and act on what matters.

IATAAccredited agency, No. 33661736
ASTAMember, American Society of Travel Advisors
US & AustraliaRegistered in both countries

Where we are

Three offices. Two hemispheres. One team.

New York, Boston and Sydney: offices on both sides of the Pacific, arranging travel worldwide for clients across the United States and Australia.

New York City

New York

413 W 14th Street, New York NY 10014

(212) 347 5600

Belmont, Massachusetts

Boston area

385 Concord Avenue, Belmont, MA 02472

(617) 579 8400

Sydney, Australia

Sydney

Level 1, 60 Martin Place, Sydney NSW 2000

(02) 9100 0800

A private introduction

Begin with a conversation.

Tell us how travel works today for your company and your family. We'll arrange a confidential introduction and tell you plainly whether silentVIP is the right fit.