A direct line
Requests come to your silentVIP team by email or phone, with nothing to re-explain.
How it works
From first conversation to first trip.
Getting started takes a conversation, not a procurement project. Here is exactly what happens.
The four steps
A private introduction
A confidential conversation about your company, your family and how travel is handled today: who books it, what works, and where it creates friction.
A clear proposal
What we would take on (company travel, family travel, events, or all three), how we would work with your team, and our fee, set out plainly.
Careful onboarding
We gather traveler profiles, preferences, loyalty accounts and documents, and agree approval rules and points of contact for the company and the family.
One team from then on
Requests come to the same people by email, by phone or through your client portal. We book, manage changes and keep everything on file, so each trip starts with context.
Fees
Paid by you. Answerable to you.
silentVIP is client-paid. We don't accept commissions from hotels or airlines, so our advice is never shaped by which supplier pays the most. We'll explain our fee for your scope during the introduction.
The difference, plainly
How we compare with the usual arrangement.
| Topic | The usual arrangement | silentVIP |
|---|---|---|
| Who pays the agent | Often hotels and airlines, through commissions | You, and only you |
| Company and family travel | Usually two separate providers | One team for both |
| Your preferences | Explained again with each request | On file and applied every time |
| Events at your own home | Rarely in scope | A core part of what we do |
| Points and status | Left to each traveler | Tracked, and used where they're worth most |
Once you're a client
The same people, every time.
However you reach us, your request lands with people who already know the traveler, the company's rules and the family's preferences.
Everything in one place
Itineraries, requests, traveler profiles and documents in one secure portal, for the company and the family.
Advice that keeps up
We track the programs and rules that change beneath every trip, and tell you what matters.
Who we're right for
A close fit, honestly assessed.
- Owner-led companies with roughly 100 to 1,000 employees
- Owners who want company and family travel handled by one trusted team
- Businesses that host clients, boards or family events, including at their own properties
- Teams tired of explaining the same preferences to a different agent every time
A private introduction
Begin with a conversation.
Tell us how travel works today for your company and your family. We'll arrange a confidential introduction and tell you plainly whether silentVIP is the right fit.